Terms of Service

PledgeBoard is operated by RETSA Group Pty Ltd (ABN 61 147 415 174) of Suite 17, 89-97 Jones Street, Ultimo NSW 2007. These Terms are an agreement between you and RETSA Group Pty Ltd.

By accessing and using PledgeBoard, you accept and agree to be bound by the terms and provision of this agreement.

Permission is granted to temporarily use PledgeBoard for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

Users must comply with the following guidelines when creating fundraisers:

• Fundraisers must be for legitimate purposes
• All information provided must be accurate and truthful
• Funds must be used for the stated purpose
• Prohibited content includes illegal activities, hate speech, or misleading information

Organisers may choose to list a board on our public Discover Fundraisers page. Listing is optional. Boards that are not listed stay reachable by their link but are not shown on Discover and are marked so that search engines do not index them. Before a listing appears we check it against these guidelines:

• The board is complete: a name, organiser, short description, full story, main image and goal
• The cause is lawful and the description is accurate about who is raising money and why
• No hateful, harassing, discriminatory, violent or extremist content
• No sexually explicit or graphic imagery, and no images you do not have the right to use
• No fundraising for political campaigns, gambling, or regulated products
• Images and text must not identify children beyond what the organiser is entitled to share

We may decline or remove any listing at our discretion, including after approval, and we may remove a board from PledgeBoard entirely if it breaches these Terms. Organisers can remove their board from Discover at any time from their dashboard. Questions about a decision can be sent to support@pledgeboard.com.au.

All payments are processed through secure third-party payment processors. PledgeBoard does not store payment information. Transaction fees may apply as outlined in our pricing structure.

In no event shall PledgeBoard or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on PledgeBoard's website.

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including breach of the Terms.

If you have any questions about these Terms of Service, please contact us at support@pledgeboard.com.au

RETSA Group Pty Ltd, ABN 61 147 415 174, Suite 17, 89-97 Jones Street, Ultimo NSW 2007