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Privacy Policy

How we collect, use, and protect your information

Last updated: January 1, 2025

Information we collect

We collect information you provide directly to us, such as:

  • Account information (name, email address, password)
  • Fundraiser details and content
  • Payment information (processed securely by our payment partners)
  • Communications with us
How we use your information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Communicate with you about products, services, and events
  • Monitor and analyse trends and usage
Information sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
Data security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your data
Contact us

If you have any questions about this Privacy Policy, please contact us at support@pledgeboard.com.au