Privacy Policy

PledgeBoard is operated by RETSA Group Pty Ltd (ABN 61 147 415 174), an Australian company. Our address is Suite 17, 89-97 Jones Street, Ultimo NSW 2007. In this policy, "we", "us" and "PledgeBoard" refer to RETSA Group Pty Ltd.

We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

We collect information you provide directly to us, such as:

• Account information (name, email address, password)
• Fundraiser details and content
• Payment information (processed securely by our payment partners)
• Communications with us

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Monitor and analyse trends and usage

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

• With service providers who assist us in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data

If you have any questions about this Privacy Policy, please contact us at support@pledgeboard.com.au

RETSA Group Pty Ltd, ABN 61 147 415 174, Suite 17, 89-97 Jones Street, Ultimo NSW 2007